Frequently Asked Questions

handbag iconIf you have questions, please see if you can find them here, otherwise feel free to email us with your question.  We will be happy to help out in any way we can.

Delays in response may be expected as we receive a large amount of emails daily and respond to each one personally.  If you can attach a photo of your bag along with the question - that would greatly appreciated.

Color changes to bags?

We do not recommend color changes that are dramatic such as from white to black.  There are a number of reasons here are just a few: the wear factor - as leather wears it will show the original color; zippers have to be dyed; the stitches do not always hold dyes. Best to restore to the original.

Does it change the feel?

In some cases it does in other cases it does not. It depends upon the leather and the original finish that was used at the tannery. We try to simulate as best as we can the original feel of the leather so that you would not notice the difference. 

How do I send my bag?

Fill out the requisition form and then send that along your bag to us via your Courier of choice.  We recommend insuring and Signature required. We will email you once we receive your bag and email you a quote once we have assessed the leather.

Why are LMB Products more expensive than other leather cleaners?

It's all about the ingredients we use. We only purchase the finest quality ingredients we can find. Costly? Absolutely! Worth it? You Bet!Eco Friendly Lovin My Bags Products

There is no other company that specializes in restoring leather handbags with the ability and knowledge to develop products specifically for the care of delicate handbag leathers. We have over 35 years of leather conservation experience and we are the source of leather repair technology in the US.

  1. We use cosmetic grade emollients such as liquid SILK proteins, which are very costly but surpass all other conditioners in their ability to moisturize leather. Other products use petroleum based products to moisturize.
  2. We add naturally derived essences of floral and spice, not industrial simulated scents.
  3. We use surfactant cleaners so that our products are safe for the user and for the leather. Most leather cleaning products are a combination of detergents and water making them highly alkaline (8 of 10 leather cleaners tested were pH 10.1, while the other 2 were neutral at 7)
  4. We adhere to a strict awareness of the pH of leather (pH 4.5); our products must be pH compatible to leather to avoid the pre-mature aging that alkaline cleaning products cause. Other cleaners that are pH neutral do not have the cleaning power to effectively clean leather.
  5. We use reinforcing resins that renew the surface of the leather - no other leather products on the market has this feature.
  6. We manufacture our products in small quantities and test its effectiveness by using it in our professional restoration services. No other service company has this specialized vertical integration.

All of our products have been derived from the need our customers have had for maintaining their leather handbags. Our focus is on having the best product on the market that meets all of our customers needs, and saves their leather handbag investment for many years. We hope you will love our products as much as we do.

Do you guarantee the color wont rub off?

Yes, we guarantee all of our work. As long as the leather integrity is intact, our leather finishing system will last as though you purchased a new bag. We use finishes that equal the quality used by tanneries for most leathers.

All our finishes are certified leather finishes and designed specifically for each type of handbag leather we work on.

What do you suggest as the "Process" for product use?

  1. Clean Handbag thoroughly with one of Lovin My Bags Leather Cleansers if needed.
  2. Use For Handles Only on the handles. You do not need to use any other products on the handles. Once the application is dry, buff with a white cloth and repeat.
  3. Miracle Shield for the body of the bag. Apply a thin coat of product and dry with a hairdryer on medium setting. once dry apply a second coat. Reapply every 3-4 months. (This is powerful oil, water and stain repellant and does not need to be reapplied to often) Buff when done to restore sheen.
  4. After 24 hours apply any of the Lovin My Bags Moisturizers to your handbag. Dry thoroughly.
  5. 5.If you want to add some shine - wait 24 hours before applying Shine Restore; apply a thin coat and while still moist blow-dry on medium setting. The Shine increases with every application. Do not over apply. This should only be used on handles and corners - not recommended for application on entire bag.

We have a special Shine Restore for that - 48 your turn around time at a cost of $50.00.

Need Help Fast?

Text us at 716-622-5587.